Privacy Policy

At Talent Trace (Pty) Ltd (herein referred to as Talent Trace) your privacy is important to us. We respect Your right to privacy and confidentiality of personal information whilst conducting our business or providing a service to you. This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use our services and tells you about your privacy rights and how the law protects you.

Talent Trace may change this Privacy Policy from time to time as required by the law or business requirements.

Personal Information

The Protection of Personal Information Act, 4 of 2013 (POPIA) describes personal information as information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to:

1. Information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person;
2. Information relating to the education or the medical, financial, criminal or employment history of the person;
3. Any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person;
4. The biometric information of the person;
5. The personal opinions, views or preferences of the person;
6. Correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence;
7. The views or opinions of another individual about the person; and
8. The name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person;

Personal Information We May Collect

We use your Personal data to provide and improve our service offering to you. Talent Trace will only collect, use or disclose your personal information in accordance with the law and having received your consent to do so. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

We may ask you to provide us with certain personal information that can be used to provide a service to you. Personal information may include, but is not limited to:

1. Identification information may include but is not limited to names, identification number, race, gender, date of birth, driver’s license
2. Contact information may include but not limited to address, email, phone numbers
3. Educational information may include but not limited to education and training, qualifications, primary, secondary and tertiary education, further study information
4. Employment related information may include but not limited to employment history, skills, experience, professional affiliations
5. Other information may include but not limited to medical details, information required for reference checking, salary (perks & incentives), notice periods, references and other relevant information.

Purpose of Information Collection

Talent Trace is an executive search and recruitment business providing recruitment services to its clients as well as assisting you, our potential candidate, to find fitting employment. In carrying out our mandate, Talent Trace requires access to your personal information for provision of recruitment services.

How is Information Collected

Talent Trace will mostly likely collect information from you and other third parties where you would have provided your consent to do so. Personal information may be collected from but not limited to the following means:

1. Contact through our website, email, phone
2. Submission of your Curriculum Vitae (CV)
3. Response to any job adverts Talent Trace may advertise in various media or online platforms
4. Access to third party job portals (e.g. Career Junction, etc)
5. References, contact information shared by referrals
6. Any Talent Trace forms or information collection processes
7. During reference checking or vetting processes (e.g. criminal records, qualifications, medical, credit checks)

Retention of Your Personal Data

Talent Trace will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Safety and Security of your Information

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Disclosure of Your Personal Data

Under certain circumstances, Talent Trace may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). We may disclose your Personal Data in the good faith belief that such action is necessary to:

1. Comply with a legal obligation
2. Protect and defend the rights or property of the Company
3. Prevent or investigate possible wrongdoing in connection with the service
4. Protect the personal safety of users of the service or the public
5. Protect against legal liability

Links to Other Websites

Our service may contain links to other websites that are not operated by us. If You click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Tracking Technologies and Cookies 

Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our service.

We may use Cookies and similar tracking technologies to track the activity on our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse our service.

You can find out more about the use of cookies at https://www.allaboutcookies.org

Access to Personal Information

You may, having provided adequate proof of identity, have the right to:
a) request us to confirm, free of charge, whether or not the we hold personal information about the you; and
b) request the record or a description of the personal information held, including information about the identity of all third parties, or categories of third parties, who have, or have had, access to the information

• within a reasonable time;
• at a prescribed fee, if any;
• in a reasonable manner and format; and
• in a form that is generally understandable

If, in response to a request, personal information is communicated to you, you have the right in terms of POPIA to request the correction of information. This must be done in writing. 

Where you have provided your consent for the processing of your personal information, you may withdraw your consent. We may also limit your right to access information if prohibited by law. In the event that Talent Trace requires you to pay a fee for your request, we will provide you with written estimate of the fee before providing the services and may require you to pay a deposit for all or part of the fee.

Lodging of Complaints

You have the right to lodge a complaint with Talent Trace or the Information Regulator about any alleged infringement of the protection of your personal information. The Information Regulator may be reached at complaints.IR@justice.gov.za. Talent Trace takes all complaints seriously and our Information Officer will address all your personal information related complaints.

How to Contact Us

Email: info@talenttrace.co.za
Website: https://www.talenttrace.co.za
Tel: +27 83 377 3384